Remote WordPress Support

Posted 2 years ago


You’ll be working on various WordPress projects across our companies. We power and host websites used by millions of users every single day.

The role will involve:

Supporting our awesome team members and customers

Hanging out in the forums – being massively friendly, helpful and useful

Assisting with and solving all manner of WordPress questions, with style!

Co-ordinating with developers over bugs, features and cool new stuff

Being an active part of the carrot.web team

Sharing cat photos, amusing videos, and animated gifs

Location, that is unimportant, as long as you are available, enthusiastic, committed, passionate, and know your WordPress.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!


  • Love people and love yourself!
  • Have a really good familiarity with WordPress
  • Along with amazingly great communication skills, ideally you’ll be a native English speaker, but we’re flexible on that
  • Are a great team player, keen on working in an expanding, motivated, distributed support team
  • Love impressive response times, typing speed (it matters) and the ability to really bang good stuff out
  • Might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better

Job Benefits

  • You will be provided with all of the tools, support, and backing you need to get the job done
  • Offer very attractive working conditions for the right candidate
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while

Job Features

Job CategoryTechnology

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